Frequently Asked Questions

1. Where is Shifa Medical Store located? We are located in Kot Ranjeet (Kot Hussain), Sheikhupura, Pakistan. You can visit us in person or order online at shifaplus.org. 2. Do you deliver medicines to my home? Yes! We offer fast home delivery in Sheikhupura and nearby areas. Delivery times and charges may vary based on your location. 3. Are your medicines genuine? Absolutely. All our medicines and healthcare products are sourced directly from licensed distributors and manufacturers, ensuring 100% authenticity. 4. Can I order medicines without a prescription? Prescription medicines require a valid prescription from a registered doctor. Over-the-counter (OTC) products can be purchased without one. 5. How can I place an order? You can order through our website shifaplus.org, call us at 0336-6139101, or message us on WhatsApp. 6. What payment methods do you accept? We accept cash on delivery, bank transfer, and other common payment methods. Please confirm with us when placing your order. 7. How long does delivery take? Orders within Sheikhupura are typically delivered the same day or within 24 hours. Remote areas may take slightly longer. 8. Can I return a medicine? For health and safety reasons, medicines can only be returned if they are unopened, undamaged, and within the return window. Please see our Return Policy for full details. 9. Do you offer discounts? Yes, we regularly offer discounts on selected products. Contact us or check our website for current promotions. 10. How can I contact you? 📞 0336-6139101 ✉️ shifaplusskp@gmail.com 🌐 shifaplus.org